Natalie Stecko Coaching

Privacy Policy

Last updated: May 2026

1. Who We Are

This Privacy Policy applies to Natalie Stecko (ABN: 16 923 490 315), trading as Natalie Stecko Coaching ("we," "us," or "our"). We operate the website www.nataliestecko.com and provide coaching programs and digital products under the Natalie Stecko Coaching brand.

We are committed to protecting your personal information and handling it in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

If you have any questions about this policy or how we handle your data, contact us at: nat@nataliestecko.com

2. What Personal Information We Collect

We collect personal information that is necessary to provide our Services and communicate with you. This may include:

Your name and email address (when you sign up to our email list, purchase a product, or enquire about coaching)
Payment information (processed securely by third-party payment providers — we do not store your full card details)
Your responses to coaching intake forms, onboarding questionnaires, and program workbooks
Information you share during coaching sessions or in our online community (Facebook group, Telegram)
Your IP address, browser type, and website usage data collected automatically via cookies and analytics tools
Any other information you voluntarily provide to us

We only collect information that is reasonably necessary for our business functions. You are not required to provide personal information, but if you choose not to, we may be unable to provide you with our Services.

3. How We Collect Your Information

We collect your personal information in the following ways:

Directly from you when you purchase a product or program, complete a form, or contact us
When you join our email list via opt-in forms on our website or social media
When you join our Facebook group or Telegram community and interact with our content
Automatically via cookies, pixels, and analytics tools when you visit our website
Through third-party platforms such as our email marketing provider, payment processor, and course/program delivery platform

4. How We Use Your Information

We use your personal information to:

Deliver and administer the coaching programs and digital products you have purchased
Communicate with you about your program, answer your questions, and provide coaching support
Send you emails about our Services, including program updates, new offers, and relevant content (you can opt out at any time)
Process your payments and manage your account
Improve our website, products, and Services
Comply with our legal obligations

We do not use your personal information for any purpose that is unrelated to our Services without your consent.

5. Who We Share Your Information With

We do not sell your personal information to third parties. We may share your information with trusted third-party service providers who assist us in running our business, including:

Email marketing platforms (e.g., Flodesk) to manage our mailing list and send communications
Payment processors (e.g., Stripe, PayPal, ThriveCart) to securely process transactions
Website hosting and analytics providers (e.g., Squarespace, Google Analytics)
Program delivery platforms used to host courses or group programs
Social media platforms (e.g., Facebook, Instagram) where you interact with our content

These providers are required to handle your information securely and only for the purpose of providing services to us. Some of these providers may be located outside of Australia (including in the United States). By using our Services, you consent to your information being transferred to and processed in these countries, which may have different privacy laws to Australia.

We may also disclose your information where required by law, or to protect the rights, property, or safety of ourselves or others.

6. Cookies & Website Analytics

Our website uses cookies and similar tracking technologies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We may use cookies for:

Essential website functionality
Analytics (understanding visitor behaviour via tools like Google Analytics)
Marketing and retargeting (e.g., Facebook Pixel, to show relevant ads to people who have visited our site)

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

7. Email Marketing

If you subscribe to our mailing list or purchase from us, you may receive marketing emails from us. Every marketing email we send includes an unsubscribe link. You can opt out at any time by clicking that link or emailing us at nat@nataliestecko.com.

Please note that even if you unsubscribe from marketing emails, we may still send you transactional emails related to a purchase or active program (e.g., receipts, program updates).

8. Storage & Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. This includes using reputable third-party platforms with their own security measures and limiting access to your information to those who need it to deliver our Services.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our Services and meet our legal obligations. When your information is no longer needed, we will take reasonable steps to destroy or de-identify it.

9. Your Rights & Accessing Your Information

Under the Australian Privacy Principles, you have the right to:

Request access to the personal information we hold about you
Request that we correct any inaccurate or out-of-date information
Make a complaint about how we have handled your personal information

To make a request or complaint, contact us at nat@nataliestecko.com. We will respond within a reasonable timeframe (generally within 30 days).

If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. International Users

Our Services are operated from Australia. If you are accessing our website or Services from outside Australia, please be aware that your information may be transferred to and processed in Australia.

If you are located in the European Union or United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR) or UK GDPR, including the right to data portability and the right to erasure. To exercise these rights, please contact us at nat@nataliestecko.com.

If you are located in California, USA, you may have rights under the California Consumer Privacy Act (CCPA). Please contact us if you wish to exercise any of these rights.

11. Children's Privacy

Our Services are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us and we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website. We encourage you to review it periodically. Continued use of our Services after any update constitutes your acceptance of the revised policy.

Natalie Stecko Coaching | ABN: 16 923 490 315

nat@nataliestecko.com | www.nataliestecko.com